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FAQs
We’re here for you. Whether you have questions about our jewellery or simply want to chat about your favourite pieces, we’re available for you every day of the week.
Our opening hours:
Mon – Fri: 9:00 – 17:00
Sat – Sun: 10:00 – 16:00
We aim to respond within 24 hours and always do our best to get back to you as quickly as possible.
📩 Email: info@mialondon.uk
Your happiness means the world to us. If the jewellery doesn’t fully meet your expectations, you can return it within 30 days of receiving your order.
Simply send us an email and we’ll take care of the rest.
We’ve made paying simple and secure. You can pay with PayPal, American Express, Visa, Mastercard, and Apple Pay — simply choose whichever option suits you best at checkout on Mia London.
Each piece of jewellery at Mia London is crafted with precision and care.
We use high-quality materials and pay close attention to every detail, creating timeless designs made to last for years.
Every item is carefully checked to ensure it meets our high quality standards before it arrives with you.
To keep your jewellery looking beautiful and shining, please follow these tips:
- Avoid contact with water, lotions and perfume
- Store your jewellery in a dry, cool place when you’re not wearing it
- Use a soft cloth to gently clean your jewellery and maintain its shine
If you have any questions about jewellery care, feel free to get in touch — we’re here for you.
Yes. We’re pleased to offer free shipping on all orders.
Once your Mia London jewellery has been dispatched, you’ll receive a tracking number so you can follow your delivery right to your door.
As a family-run business, we’re proud to have served over 10,000 online customers and we’d love to welcome you too.
We do everything we can to make sure you’re happy and to give you an unforgettable shopping experience.
Thank you for being part of this journe
The clearance sale ends on 19 April 2026.